Refund and Cancellation Policy
At Buddy Sarthi, we strive to provide the best possible experience for our users. If you are not satisfied with our services, we offer a straightforward refund and cancellation policy for your convenience.
Cancellation Policy:
- Cancellation Window: You can cancel your Membership Plan within 7 days of purchase. This period allows you to explore our services and decide if they meet your needs.
- Cancellation Request: To cancel your membership, please send a cancellation request to our email: support@buddysarthi.com. Ensure that your email includes your full name, membership details, and the reason for cancellation. This information helps us process your request efficiently and improve our services based on your feedback.
- Email Only Requests: Refund and cancellation requests must be made via email to support@buddysarthi.com. This ensures we have a documented record of your request and can handle it promptly.
Refund Policy:
- Processing Time: Once we receive your cancellation request, we will process your refund within 3-4 business days. This timeframe allows us to verify your request and coordinate with our payment processor to issue your refund.
- Refund Method: The refund will be credited back to the original payment method used during the purchase. Whether you paid by credit card, debit card, or another method, you will receive the refund to the same account.
- Confirmation: You will receive a confirmation email once your refund has been processed. This email will include details about the refund, such as the amount and the date it was processed, providing you with peace of mind.
Important Notes:
- Email Requests Only: Refund requests will only be accepted if sent via email to support@buddysarthi.com. We do not process cancellation or refund requests made through other channels to ensure a clear and traceable communication path.
- 7-Day Window: Requests made after the 7-day cancellation window will not be eligible for a refund. It is important to make your decision within this period to qualify for a refund.
- Bank Processing Times: Processing times for refunds may vary depending on your bank or payment provider. While we process refunds promptly, it may take additional time for the funds to appear in your account.
Contact Information:
If you have any questions or need further assistance regarding refunds and cancellations, please feel free to contact us:
Address:
- Kathora Naka, Near Rangoli Lawn, Amravati. 444 602.
- Mahalaxmi Nagar, Near Om Shanti, Morshi 444 905
Phone:
- 9175720797
- 8448677408
Email:
- buddy.sarthi@gmail.com
We are here to help and ensure you have a positive experience with Buddy Sarthi.